This is a newly created role and calls for a hands on Team Lead of the Service Desk to ensure technology incidents and service requests are managed in accordance with service levels and that Desktop support is provided in a timely and efficient manner. Responsibilities: Define, communicate and manage Service level targets Mentor, guide and manage Service Desk personnel and other team members as required Provide leadership in planning and managing production support, PC/desktop support and customer service Propose and execute necessary infrastructure changes to improve performance Manage relationships with key IT produce and services providers Provide technical input as the final point for escalated service desk queries Experience required: Background in a service desk role with some experience as a team lead/supervisor Experience in MS Windows, exchange and office with good understanding of network and server environment Microsoft certifications would be well regarded Demonstrated experience in documentation and process improvement disciplines Ideally experience with ITSM or ITIL knowledge will be well regarded Demonstrated experience with reporting and quality metrics Experience in managing team leading activities such as performance management, work planning and training Good understanding of service delivery and customer service. You must be an Australian Permanent Resident. For more information you can call Diana Wainstein in our Sydney office on (02) 9087 6254 quoting Job Reference 56212 or alternatively, apply online below.

Due to exponential growth is searching for an experienced payroll officer to join their team on a permanent basis. They are looking for people with a passion for payroll and for people who are keen to stay with the company for the long run. This is a full function roles that requires you to have a solid understanding of legislation, redundancies and superannuation. The Role: Processing payroll for 400 fortnightly and monthly employees Understanding, interpreting and applying relevant legislation across different states Processing new starters, terminations, redundancies, retirements and resignations Calculation of payroll tax and superannuation Maintaining employee records and accuracy of data Reconciliations Deductions End of month reporting Responding to staff queries Building and maintaining internal and external relationships The right candidate The right candidate for this role will have full function payroll experience using large ERP systems, a strong understanding of awards and legislation, exceptional communication and interpersonal skills, a high capability of solving complex issues and a proven ability to work to deadlines and multitask. For the right candidate this company offers a very competitive salary, a supportive and nurturing company culture, flexible working hours and conditions (work from home once a month) and the chance to work under a fantastic collaborative manager. For more information you can call Mieke Brennan in our Sydney office on (02) 9087 6252 quoting Job Reference X or alternatively, apply online below.

This global heavyweight of the FMCG sector is looking to add a SAP CRM consultant to their team. The role is very much that of a business analyst/functional consultant, engaging with the business to ensure maximum value and functionality is being yielded from the CRM platform. As such, we are looking for someone who is a SAP CRM subject matter expert, ideally working with ECC6. That expertise will need to be backed by the ability to engage with high level stakeholders in the business, run workshops, gather requirements and work with the technical team to best tweak and configure the application. Your reward? The chance to work with one of the best brands in the world. An interesting and challenging role. A healthy salary package and plenty of nice perks. A friendly, professional environment. All 300m from the train station.

This well known brand is looking for a few support specialists due to rapid growth. You will work in this customer focused environment supporting the latest technologies in this 24/7 support environment. You will be provided with training and the chance to obtain a number of certificates in VMWare, Juniper, Cisco etc. You will be responsible for providing exceptional service to corporate clients and ensuring that their infrastructure is maintained at the highest standards. Skills needed: * VMWare * Linux * Windows Servers - ideally MCSE * Citrix * Cisco - ideally CCNA This role offers you an oppurtunity to experience a large, commercial environment with the oppurtunity to progress your career. You must be an Australian Citizen as you will need to get clearance Please send in your CV ASAP

Our client is a very successful Cloud business that launched over a year ago and boasts a number of growing customers. They start up with a difference: they are relatively small, entrepreneurial and very targeted when it comes to their client base, but they are backed by the resources and infrastructure of a much larger organisation. A position has become available for a versatile Systems Administrator to join their team. Your responsibilities will include provisioning, installing/configuring, operating and maintaining hardware, software and related infrastructure as well as building new features in conjunction with the Product team. You will also perform system monitoring, verifying integrity and availability of resources , systems and processes and upgrading and configuring system software support infrastructure applications or Cloud management applications. From a technical viewpoint, you will be proficient with: * Cloud or Virtualised environment * Citrix Xen (ESX and vSphere also highly regarded) * Linux Redhat * Juniper (or Cisco) firewalls and switches * Database administration (MySql, ETL, Jasper) * Windows 2003/2008 * Scripting * Load Balancing, storage and security fundamentals * Data Centre operations * Networking As part of a small, client focussed team, you will have outstanding communication skills as well as a versatile and flexible attitude Due to the nature of the role, you will be expected to be on call every third week We are looking for an individual that is passionate about this technology and active in the Cloud Community, forums and blogs For more information on this role, please call Jin Low at Balance Recruitment, quoting Ref JL2525, or apply below quoting ref JL2525 This is an urgent role, although it is expected that the suitable candidate might be in a role at the moment, and hence required to give up to 4 weeks notice

Our Client, a progressive organisation within the Wealth Management sector is experiencing considerable growth and has a number of large projects underway. They are seeking a Business Systems Analysts to support Web based applications. Joining a team of Business Systems Analysts you will be liaising with various business units, key stake holders and development teams to translate business requirement into functional and technical specifications. To be considered for this opportunity you will have worked on projects involving the enhancement and development of Web based transactional applications including portal development. Your ability to generate reports in SQL and write stored proceedures and triggers will also be highly regarded. Any knowledge of Superannuation systems will be a huge bonus. This is a great opportunity to be a part of a organisation that values their staff and provides a supportive flexible working environment along with career development and training opportunities. To be considered for this opportunity please send your CV to Jin at jlow@balancerecruitment.com.au

Our Client, a progressive organisation within the Wealth Management sector is experiencing considerable growth and has a number of large projects underway. They are seeking a Business Systems Analysts to support Web based applications. Joining a team of Business Systems Analysts you will be liaising with various business units, key stake holders and development teams to translate business requirement into functional and technical specifications. To be considered for this opportunity you will have worked on projects involving the enhancement and development of Web based transactional applications including portal development. Your ability to generate reports in SQL and write stored proceedures and triggers will also be highly regarded. Any knowledge of Superannuation systems will be a huge bonus. This is a great opportunity to be a part of a organisation that values their staff and provides a supportive flexible working environment along with career development and training opportunities. To be considered for this opportunity please send your CV to Jin at jlow@balancerecruitment.com.au

Our large government client is looking for an experience .Net Midrange Developer to join their team. This role can be based in either Canberra or Perth. To be considered for this role you MUST be an Australian Citizen and be willing and able to obtain a security clearance. This project requires the services of the specified contractor to undertake the roles and responsibility of primarily a .net developer. The contractors need to have demonstrated knowledge of the following: · Developing windows and web-based applications utilising the latest Microsoft technologies especially .NET (4.0), ASP.NET, VB.NET, C#, ASP IIS, VB/VBScript, JavaScript, XML/XSLT, HTML, COM+, SQL server, SQL scripts and queries. · Developing, implementing, supporting, maintaining, upgrading, enhancing and/or troubleshooting technologies, standards and processes, including but not limited to Windows Server, Microsoft (MS) Active Directory, MS Visual Studio 6/200X/20XX, Windows XP, MS Office Sharepoint Server (MOSS) 2007, Windows Sharepoint Services; MS SQL Server 2005/8; MS Project server 2007/2010; MS Project Professional 2007 and Project Web Access 2007 and SQL Analysis Services · Object Oriented Programming and practices and full life cycle application development from design to deployment in our client's environment. · Supporting users; providing technical consultancy, communicating very effectively and extensively with all clients, technical staff, vendors and management; managing and supporting incidents, change requests, service requests and projects. · Planning, structuring, and documenting processes and procedures for infrastructure outsourcing partners, business partners, users, management and clients If you are looking for your next assignment, you have extensive experience as a .Net Developer and you are an Australian Citizen, please forward your resume for consideration. Alternatively, please contact Nick Biziak on 02-6221 9302 for more information.

This large government client is looking for an experienced Midrange Developer (EPM) to join their team. You MUST be an Australian Citizen and be willing and able to undergo a security clearance. Under the direction of the Technical Lead you will provide Technical design and .Net programming assistance to the team. Tasks will include the following; • Developing windows and web-based applications utilising Microsoft technologies especially .NET (4.0), ASP.NET, VB.NET, C#, ASP IIS, VB/VBScript, JavaScript, XML/XSLT, HTML, COM+, SQL server, SQL scripts and queries. • Developing, implementing, supporting, maintaining, upgrading, enhancing and/or troubleshooting EPM, EST Project Register and associated technologies, standards and processes, including but not limited to Windows Server, Microsoft (MS) Active Directory, MS Visual Studio 6/200X/20XX, Windows XP, MS Office SharePoint Server (MOSS) 2007, Windows SharePoint Services; MS SQL Server 2005/8; MS Project server 2007/2010; MS Project Professional 2007 and Project Web Access 2007 and SQL Analysis Services • Customising COTS; software packaging distribution technologies and methods; TCP/IP, DNS, Group Policy, SAN, Load balancing and Microsoft Clustering. Highly desirable skills include: Extensive experience developing, implementing, supporting, maintaining, upgrading, enhancing and/or troubleshooting; • EPM, • EST Project Register and associated technologies, standards and processes, including but not limited to; • Windows Server, • Microsoft (MS) Active Directory, • MS Visual Studio 6/200X/20XX, • Windows XP, • MS Office SharePoint Server (MOSS) 2007, • Windows SharePoint Services, • MS SQL Server 2005/8; • MS Project server 2007/2010; • MS Project Professional 2007 and • Project Web Access 2007 and SQL Analysis Services, • Customising COTS, • Software packaging distribution technologies and methods; • TCP/IP, DNS, Group Policy, SAN, Load balancing and Microsoft Clustering Other desirable skills include: Extensive experience developing windows and web-based applications utilising the latest Microsoft technologies especially; • .NET (4.0), • ASP.NET, • VB.NET, • C#, • ASP IIS, • VB/VBScript, • JavaScript, • XML/XSD/XSLT, • HTML, COM+, • SQL server, • SQL scripts and queries and TFS If you are looking for your next assignment and you have the above skills and experience, please forward your resume for consideration. Alternatively, please contact Nick Biziak on 6221 9302 for more information.

This global player in the FMCG sector needs to add a mobile applications specialist to their team. The role is centred on support of the applications used by their salesforce, who handle sales, distribution and billing via Windows-based mobile devices. They key application is a Java and SQL based application that runs middleware that facilitates data transfer back to SAP, their ERP platform. The sucessful candidate will have fulfilled a role similar to this before - supporting SQL based applications, ideally solutions for salesforces and distribution/logistics teams - CRM systems, logistics platforms, etc. Experience with either SAP would be a bonus, but certainly isn't essential. Your reward? A chance to work with a global heavyweight of FMCG, a fun and friendly culture, a healthy hourly rate (up to $55/hr), the stability of a 6 month contract (that will almost certainly extend) all 1 minutes walk from the train